Regress

Support

Something broken, confusing or missing? Email us. The docs answer most setup questions, and a good bug report gets you an answer faster.

Email us

Write to dirk@stoffberg.dev for help with scans, billing, your account or anything else. A person reads every message. We reply as quickly as we can, but we don't guarantee a response time. Messages from Professional plan accounts are read first.

Never email passwords, tokens, API keys or webhook secrets. If a bug involves a login, tell us which sign-in method the project uses and we'll work it out without the secret.

Check the docs first

What to put in a bug report

  • The email address on your Regress account.
  • The project name and, if you can, the link to the scan that went wrong.
  • When it happened, with your time zone.
  • The page addresses or the flow involved.
  • What you expected to happen and what happened instead.
  • The steps to make it happen again, starting from a signed-in dashboard.
  • A screenshot or short screen recording, and the exact error message if there was one.
  • For a problem in the dashboard, your browser and operating system. For a problem with a signed-in scan, which sign-in method the project uses.

Billing and your account

Manage or cancel a paid plan from “Manage billing” on the pricing page. To change your email, export your data or delete your account, email us. You can delete a project yourself in Project settings. Our Privacy Policy explains how we handle data requests.

Security issues

Found a vulnerability? Follow the steps on the security page.